ellwood
Technology
support desk
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ellwood
Technology
support desk
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New Ticket
✕
Subject *
Requester Name *
Requester Email *
Priority
Low
Medium
High
Critical
Category
General
Hardware
Software
Network
Email
Security
Other
Description
Import Contacts from CSV
✕
CSV format
Columns: name, email, phone, type (esb/nonesb/onhold/departed), device1, device2, device3
⬇ Template
Drop CSV file here
or
browse
Import Companies from CSV
✕
CSV format
Columns: name (required), domain, address, phone
⬇ Template
Drop CSV file here
or
browse
Add Company
✕
Company Name *
Domain
Main Phone
Address
Add Contact
✕
Full Name *
Email *
Phone
Type
eSB
Non-eSB
On Hold
Departed
Device 1
Device 2
Device 3
Log Time
✕
Entry Type
⏱ Time In / Out
⌛ Duration
Date
Time In
Time Out
Duration
h
min
Customer
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Service Item
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Billable
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Location
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Ticket #
Technician
Notes / Resolution
Delete Ticket
✕
Merge Tickets
✕
